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You will find all our company policies right here in one place.
You can navigate to the relevant policy by using the links below.
Cookie Policy
At LDA Leisure (Holdings) Limited Ltd we value your privacy and are committed to protecting your personal information. This Cookie & Website Anonymity Policy outlines how we use cookies, collect data through Google Analytics, and handle the information you provide through our contact form.
1. Cookies
We use cookies on our website to enhance your browsing experience. These are small text files that are stored on your device to help us understand how you interact with our site. Cookies are used for statistical purposes and do not provide us with personally identifiable information.
By using our website, you consent to the use of cookies as described in this policy. You can manage or disable cookies through your browser settings, but please note that some features on our site may not function properly if cookies are disabled.
2. Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect and analyse information about how users interact with our website. This information is used to evaluate and improve our website's performance.
The data collected by Google Analytics is anonymous and does not personally identify you. It includes:
- Understand how you use our website.
- Analyse site traffic and improve its performance.
- Remember your preferences for future visits.
For more information on Google Analytics' terms of service and privacy practices, please visit Google Analytics Terms of Service and Google Privacy & Terms.
3. Contact Form
When you fill out our contact form for general inquiries, we collect basic information such as your name, email address, and the nature of your query. This information is solely used to respond to your inquiry and is not shared with third parties.
We take appropriate measures to ensure the security of your data, and we do not use the information submitted through the contact form for marketing purposes unless explicitly agreed upon.
4. Your Consent
By continuing to use our website, you consent to the terms outlined in this Cookie & Website Anonymity Policy. LDA Leisure (Holdings) Limited Ltd reserves the right to modify this policy at any time, and any changes will be effective immediately upon posting.
If you have any questions or concerns about our privacy practices, please contact us at info@active-plus.uk
Thank you for choosing LDA Leisure (Holdings) Limited Ltd.
Pitch Hire Terms + Conditions (Indoor and Outdoor)
Below are the key terms, but for full details, you can download the complete terms and conditions by clicking the button below.
- 3G Pitches (Pitch 1 & 2): Appropriate footwear (moulded studs, astro-turf trainers) must be worn. Metal studs are not permitted.
- MUGA Pitches (Pitch 3 & 4): Sand-dressed synthetic grass pitches suitable for multi-sport use (e.g. football and hockey). Football studs are strictly prohibited.
- Indoor Pitch (Pitch 5): Only clean, non-marking trainers are permitted. Studded footwear of any kind is not allowed. Food and drink are not permitted on the pitch, except during events with prior permission.
- All bookings must be paid in full at the time of booking.
- Payments can be made over the phone or in person.
- Failure to make payment will result in the cancellation of the booking.
- Outdoor pitches may be unavailable during adverse weather conditions. If this occurs, bookings will either be refunded or rescheduled.
- Other terms and conditions apply, please use the link below to be fully informed, thank you.
Venue Booking Terms + Conditions
Below are the key terms and conditions for booking a Venue at Active+.
- Decorations: Balloons must be weighted, and decorations should not be attached to walls with tape. A £50 redecoration fee applies for any damage.
- Prohibited Items: No crackers, party poppers, silly string, confetti, relighting candles, or indoor fireworks.
- Food & Allergies: Dietary requirements must be communicated at least 7 days in advance.
- Drinks Policy: Bringing in external alcohol or soft drinks is strictly prohibited. Please note: The £30 food surcharge applies to food only – external drinks are not allowed.
- ID Requirements: If you look under 21 you will be asked to prove you are over 18 when you buy alcohol. The only acceptable forms of proof are: photocard driving licence, passport, proof of age card bearing a pass hologram or Military ID.
5-a-side Football League Rules
Download the full rules of our 5-a-side Football League by clicking the button below.
Children's Party Terms + Conditions
Download the full Children's Party Terms and Conditions by clicking the button below.